Widerrufsrecht

🔁 Return & Refund Policy

We want you to love your order! If you're not satisfied, you may request a return within 14 days of receiving your item.

Eligibility for Return:

• The item must be unused, in original condition, and in original packaging

• Proof of purchase is required (order number or receipt)

• Personalized or final sale items are non-returnable

Return Process:

To initiate a return, contact us at aurora.stores.eu@gmail.com with your order number and reason. We will provide return instructions.
Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.

Refunds:

Once your return is received and inspected, we will notify you of approval.
Refunds are issued to the original payment method within 5–10 business days.